Privacy Policy

1. Introduction

Xeer Files ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our PDF processing services at xeer-files.com.

2. Information We Collect

2.1 Files You Upload

When you use our services, you may upload PDF and other document files. These files are:

• Processed temporarily on our servers or in your browser
• Automatically deleted within 20 minutes of processing
• Never stored permanently or shared with third parties
• Not used for any purpose other than providing the requested service

2.2 Account Information

If you create an account, we collect:

• Email address
• Password (encrypted)
• Account preferences

2.3 Usage Data

We automatically collect:

• Browser type and version
• Operating system
• Pages visited
• Time and date of visits
• Anonymized IP address

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process your PDF files as requested
• Manage your account and subscription
• Improve our services and user experience
• Send service-related communications

4. Data Retention

File Retention: All uploaded and processed files are automatically and permanently deleted within 20 minutes of processing. You can also delete files immediately using the "Delete Now" button.

Account Data: Account information is retained as long as your account is active. You can request account deletion at any time.

5. Data Security

We implement robust security measures including:

• SSL/TLS encryption for all data transfers
• Secure cloud infrastructure
• Regular security audits
• Access controls and authentication

6. Third-Party Services

We use the following third-party services:

• Google Analytics for anonymized usage analytics
• Cloudflare for security and performance

7. Your Rights (GDPR/CCPA)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of analytics tracking

8. Cookies

We use essential cookies for site functionality and optional analytics cookies. You can manage cookie preferences through our cookie consent banner.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or site notification.

11. Contact Us

For privacy-related questions, contact us at:
Email: privacy@xeer-files.com
Address: Xeer Files Inc.